Frequently Asked Questions (FAQs) – Your Car Rental in Morocco
Welcome to weauto.ma! We’re here to make your car rental experience in Morocco as smooth and enjoyable as possible. Below you’ll find answers to some of the most common questions about renting a car with us in Fez and our nationwide delivery service.
To rent a car, you will generally need:
A valid driver's license from your country of residence (held for at least 1 year).
A valid passport or national ID.
A valid credit card in the name of the main driver for the security deposit.
While not always mandatory, an International Driving Permit (IDP) is highly recommended if your license is not in Roman alphabet.
Yes, you can modify or cancel your reservation. Please refer to your booking confirmation or contact us directly. We generally offer free cancellation up to 48 hours before your pick-up time, but please check the specific terms and conditions of your booking as some exceptions may apply.
Yes, a security deposit is required at the time of pick-up. The amount depends on the car category and will be temporarily blocked on your credit card. This deposit is released after the car is returned in the same condition.
We offer a wide range of vehicles to suit your needs, from economic and compact cars for city driving to comfortable sedans, SUVs, and 4x4s for longer journeys and diverse terrain across Morocco.
Yes, basic third-party liability insurance is generally included in our rental prices. We also offer additional insurance options, such as Collision Damage Waiver (CDW) and Theft Protection (TP), to reduce your financial liability in case of damage or theft. We highly recommend considering additional coverage for your peace of mind.
In case of an accident, immediately contact the local police and our 24/7 roadside assistance line (provided with your rental agreement). For breakdowns, contact our roadside assistance directly.
Our standard fuel policy is "Full to Full." This means you'll receive the car with a full tank of fuel and are expected to return it with a full tank. Missing fuel will be charged upon return.
Yes, most of our rentals include unlimited mileage, allowing you to explore Morocco freely without worrying about mileage restrictions. Please confirm this detail when booking your specific vehicle.
Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.
Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.
Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.
To rent a car, you will generally need:
A valid driver's license from your country of residence (held for at least 1 year).
A valid passport or national ID.
A valid credit card in the name of the main driver for the security deposit.
While not always mandatory, an International Driving Permit (IDP) is highly recommended if your license is not in Roman alphabet.
Yes, the minimum age to rent a car with us is typically 21 years old. A "young driver" surcharge may apply for drivers under 25. Specific age requirements can vary by vehicle category.
Yes, you can modify or cancel your reservation. Please refer to your booking confirmation or contact us directly. We generally offer free cancellation up to 48 hours before your pick-up time, but please check the specific terms and conditions of your booking as some exceptions may apply.
At WeAuto, we don’t just rent cars; we empower your exploration of Morocco with quality and convenience.
© 2024 weauto. All rights reserved.
